Privacy Policy

Fashion Exclusive Privacy Policy

At Fashion Exclusive, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.fashionexclusive.co.za, make a purchase, or interact with us in other ways. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect
We may collect various types of information in connection with the services we provide, including:

Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.
Payment Information: We use secure third-party payment processors to handle payment information. We do not store your credit card information.
Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, access times, pages viewed, and referral URLs.
2. How We Use Your Information
We may use the information we collect for various purposes, including:

To process and fulfill your orders, including sending order confirmations and shipping updates.
To communicate with you about your account, orders, and customer service inquiries.
To improve our website, products, and services based on your feedback and usage data.
To send you promotional materials, newsletters, or other information if you have opted in to receive them.
To comply with legal obligations and protect our rights and the rights of others.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your payment information is transmitted via Secure Socket Layer (SSL) technology and is encrypted. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of any site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:

The right to access, update, or delete the information we have on you.
The right to object to our processing of your personal data.
The right to request the transfer of your personal data.
The right to withdraw your consent at any time where we rely on your consent to process your personal information.
To exercise any of these rights, please contact us at info@fashionexclusive.co.za

8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us:

Email: info@fashionexclusive.co.za
Thank you for choosing Fashion Exclusive!